PhD Study Offers Methods and Philosophy to Cybercrime

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Advances in technology are shifting the way crimes are committed, with a growing concentration online.

Combatting cybercrime requires a new approach and philosophy - one distinct from traditional police methods used in physical crime investigations.

Dr Slindile Ngcece conducted PhD research, funded by the National Research Foundation (NRF), in Criminology and Forensic Studies. Her study investigated how law enforcement - specifically the South African Police Service (SAPS) - responds to and investigates cybercrime, with the aim of determining whether agencies are adequately prepared to address online criminal activities in South Africa.

During her studies, Ngcece met and learned from exceptional police officers, who were kind and inspiring which resulted in a book chapter on this topic after discovering that South Africans are still not advanced in cyber technology and are unaware of online criminal activities and their severity, and yet they are fully exposed to the internet and technology. Ngcece believes that Investigators need to keep up with the pace at which technology is developing.

Her study suggests the need to develop and acquire new ways of responding to and apprehending cybercriminals. A lot of research projects, including investigations, should be undertaken to find out all avenues that might lead to curbing the surge of cybercriminal activities and provide safety and security to the online communities and anyone presenting vulnerabilities.

She said: ‘This can only be achieved by allowing law enforcement agencies to undergo multiple training sessions, helping them adjust to evolving technologies and uncover different tactics used by cybercriminals.

‘I think awareness and knowledge of cybercrimes are our best first line of defence. That’s how our society can make informed decisions, prevent exposure and reduce risks such as scams and fraud,’ Ngcece added.

Although it was difficult to find officers to interview for this study as a result of interviewees always being busy and limited personnel in the Durban SAPS who deal with online crimes, she held on to the words, ‘Patience and hard work are key.’

Losing her aunt was also a contributing factor to her negative shift in her study, it took an emotional toll on her.

‘My aunt passed away at a stage where I really needed a mother figure, as I was pregnant, physically sick, and emotionally struggling. At one stage, I truly felt depressed and did not feel like myself for a while. I am grateful, however, that her teachings and memories gave me the strength and courage to pick myself up, continue with life, and pursue my PhD,’ she said.

She added that support from her close friends was amazing: ‘We assisted and guided each other in our studies and research, and vented when we were overwhelmed. They played a huge role in my success, and I am forever grateful.’

Ngcece said obtaining her degree was a life-changing experience - from becoming a mother, losing close family members, and working to support her children, all while studying. She had to stay focused on her goal and remember how important her success would be, not only for herself but also for her children.

‘My children’s presence in my life and my late grandmother’s teaching really played a role in encouraging me and pushing me through. The support from my friends and sister was also a major contribution. My sister took care of my son so I could study.’

Advancing her skills and expertise in cybersecurity, taking short courses, and continuing to grow in academia and research are among her future goals.

She encouraged those working on finishing their degrees, saying: ‘Rest when you need to, go to the drawing board, and come back even stronger.’

Words: Sinoyolo Mahlasela

Photograph: Sethu Dlamini