UKZN Staff Member Recognised by Students for Excellent Service

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College of Humanities Financial Aid Advisor Mr Sphesihle Malinga has been awarded a certificate of appreciation from the Howard College Campus Representative Council (HCRC) for his excellent service to students.

‘This award is a source of inspiration that will help me continue making a difference and bring about positive change to many lives,’ said Malinga. ‘The recognition from UKZN student leaders and students shows that I have succeeded and they appreciate my efforts.’

Despite challenges and difficulties caused by COVID-19, Malinga continues his excellent support for students, spending long hours attending to queries and offering solutions.

‘Working remotely in a team we learned to share information, work together and apportion responsibilities in order to ensure deadlines are met,’ said Malinga. ‘Innovative initiatives such as providing equitable and inclusive access to digital learning resources and good learning conditions, ensure that socio-emotional needs are met in order to support vulnerable students.’

He thanked his line manager Ms Constance Dube and the College Financial Aid team. ‘This would not be possible without them. The College of Humanities is the biggest College in UKZN and we serve a large number of students from all our schools,’ he said. ‘We work under pressure with tons of emails and constant queries on the phone about bursaries, scholarships, loans and sponsorships. Still, we perform to the best of our ability to produce quality work while meeting deadlines.’

Malinga, who says he will continue doing his best for students, plans to pursue postgraduate studies to gain further knowledge and expertise in his field.

Words: Melissa Mungroo

Photograph: Supplied