Work Performance and Caring Behaviour of Professional Nurses Investigated in Thesis
A study conducted by Ms Nelouise Geyer examines the influence of a group of interpersonal characteristics on the work performance and caring behaviour of professional nurses from the perspective of both nurses and patients.
The study, titled: “The Influence of Intrapersonal Characteristics of Individual Nurses on their Work Performance: A Predictive Correlational Study in a Selected Province in South Africa”, was conducted under the supervision of the late Professor Leana Uys and co-supervised by Dr Siedine Coetzee from the University of North West in Potchefstroom.
‘Conflicting reports on the quality of nursing care highlighted the need to understand the influence of nurses’ intrapersonal characteristics on their work performance and caring behaviour,’ said Geyer, who graduated with a PhD in Nursing.
A quantitative, cross-sectional survey, predictive, correlation model-testing design with multi-layered and stratified sampling was used to describe the influence of nurses’ intrapersonal characteristics on their work performance and caring behaviour.
The study was conducted on nurses working in medical and surgical wards in public and private hospitals. A self-report questionnaire used for completion by nurses included instruments on nurses’ work performance, professional values, emotional intelligence, core self-evaluations (personality), empathy and job involvement.
Patients were invited to complete a questionnaire about their perceptions of the caring behaviour of nurses. Descriptive and inferential statistics were generated.
Pretoria-born Geyer said the results generated through structural equation modelling indicated that the professional values of nurses had a statistically significant positive relationship with all dimensions of nurses’ work performance and caring behaviour.
While some of the other selected intrapersonal characteristics had statistically significant relationships, effect sizes were small, making them not practically important.
‘Professional values as a predictor of work performance are two to three times that of any other predictor that can be added to the equation at the 10% level of significance. The caring behaviour of nurses has a negative correlation with their work performance which means that when patients perceived nurses caring behaviour to be high, nurses rate their work performance as low,’ she said.
Geyer, the CEO of the Nursing Education Association, is involved in developing and offering innovative workshops for nurse educators and is also an Assistant Editor-in-chief for the International Journal of Africa Nursing Science.
She enjoys spending time with her children, reading and socialising with friends. Gym and good coffee keep her going and she also enjoys reading detective stories and making clothes when she has time.
‘I have two beautiful daughters, a charming son-in-law and a delightful grandson of 18 months,’ said Geyer.
She said her family is very proud of her achievement, ‘One of my girls announced the news on Facebook to alert the rest of family and friends.’